Our Patients Love Us!
Such a great experience from start to finish! The office is absolutely beautiful—modern, clean, and calming. Donna did my cleaning and was so gentle and kind. My teeth feel fantastic! I also had the pleasure of meeting Dr. Gentile—he was amazing! Super professional and made me feel completely at ease. Highly recommend this office to anyone looking for top-quality dental care.
This office is absolutely beautiful!! I felt extremely comfortable getting my teeth worked on for the first time in a long time & my clean teeth feel amazing. Dr. Gentile is very prideful of his work, you can tell you are working with an expert in their field!! Donna cleaned my teeth & I can’t stop smiling! She took her time & was pleasant to be around. Will definitely be coming back!! Highly highly recommend!!
I can not express in words how satisfied and happy I feel for rendered services! Had what I consider a tooth emergency, was feeling so worried, anxious and showed up without previous notice and they not only kindly listened to me but did receive me with a huge smile and had no doubt to take care of me asap!! Now I had been taken care off and am looking forward to become a permanent client. If you are looking for a professional, welcoming, kind team this is the best dental group to consider… you will never regret your decision. A for ever thankful client.
Lovely place! So clean and staff is very friendly. I haven't been to the dentist in years and was expecting quite a bit of discomfort but Donna was so soft and and gentle. Almost little to no pain! She goes everything and explains and helps with any questions or concerns. Highly recommend. My teeth have never felt so clean and smooth.
I had a disappointing experience at this dental office recently due to both billing concerns and the quality of care I received. First, I was almost charged over $1,000 for a crown procedure I wasn’t scheduled for, on top of my planned fillings. Thankfully, I asked for clarification before paying and discovered that the charge was incorrect. When I questioned it, I was given an unclear response that didn’t align with my previous discussions about my treatment plan with the same individual that manages billing and confirmed my amount days prior. This office is adamant about billing - even weeks ahead of schedule so I was prepared and asked the right questions leading up to my appointment. The day before said appointment I received an updated bill for services I had no idea about. Transparent billing is important, and this experience left me feeling uneasy. The woman that manages billing knew she was wrong. Fast forward to my procedure, I experienced several issues. One of my front teeth was visibly chipped afterward, likely from a drill. When I brought this up to the hygienist, she initially dismissed it, blaming the bite paper and even trying to wipe it away. When I insisted that the tooth was damaged, she had no real response and quickly shifted the conversation to scheduling additional procedures instead of addressing the issue and giving me no solutions or access to the doctor who immediately disappeared before I could even get saliva out of my mouth. Additionally, I had informed the staff before my appointment that I was experiencing sinus congestion, had a lot of phlegm, and might need to take breaks to clear my throat. I was told it wouldn’t be an issue and that I could simply raise my finger if I needed a moment. However, once the procedure started, I was extremely uncomfortable. They used multiple accessories in my mouth, including a bite block and other tools that restricted my ability to breathe properly. At one point, I had phlegm stuck in my throat and couldn’t breathe, but when I signaled my discomfort, the doctor was dismissive and responded sarcastically asking me to “speak” when I had my mouth literally filled with devices and phlegm in my throat, instead of offering assistance, he told me I couldn’t remove the device in my mouth and then was upset when I had to remove it for the sake of being able to simply breathe… The assisting hygienist also seemed inattentive throughout the procedure. She splashed water on my face several times without cleaning it up, and was not proactive in suctioning, leaving me to do it myself. This added to the overall discomfort of the experience. From start to finish, this visit did not meet my expectations in terms of professionalism, attentiveness, or patient care. Not only do I now need to find another provider to address the damage to my tooth, but I will also be transferring my children elsewhere. I hope this feedback helps and people are aware of their unethical and poor billing practices.